Our goal is to make every experience with Florida City Gas an outstanding one. That includes your monthly bill, and we work hard to ensure that every customer's bill is accurate. Florida City Gas reads residential, commercial and some industrial meters every month.
In support of our commitment to quality customer service, Florida City Gas has completed installing automated meter reading (AMR) devices on our customers’ natural gas meters.
Automated meter reading is convenient and reliable. To read your natural gas meter, we no longer need to go into your yard unless maintenance is required. It reduces the need for estimated bills – you are charged for the exact amount of natural gas your home or business consumes. There is no direct charge for installation and does not require the interruption of service. AMR cuts down on the number of vehicles on the road, reducing our company’s carbon footprint.
The AMR technology allows Florida City Gas to read meters remotely; however, we may need access to your property occasionally for maintenance. You'll always know when we're scheduled to read your meter, because the date of our next reading is printed in the upper right corner of your bill.
Don’t Hesitate: Ask to see a Company Photo ID
If a meter reader approaches your property, don't hesitate to ask to see their company photo ID. If you're in doubt about the identity of someone coming to your home, call us at
. If you feel threatened, call 911.