Contact UsAt Florida City Gas, our goal is to make every customer experience an outstanding one. Whether you’re calling with a simple question about your service or to report an emergency, you’ll talk to someone who’s prompt, professional and courteous, regardless of whether you talk to us on the phone or e-mail us.
Here’s how to get in touch with us:
Report Leaks, Odors and Emergencies
Call 1-888-FLA LEAK (1-888-352-5325). We’re here 24 hours a day.
Call Before You Dig
Even with small projects, like planting trees and shrubs, it’s important to call us before you dig, so underground utility lines, including natural gas lines, can be located and marked. Just dial 811 — or 1-800-432-4770 — to reach Sunshine State One Call.
Call Customer Service
We’re here to help our customers with any of their questions or concerns from 7 a.m. to 8 p.m., Monday through Friday, and on Saturdays from 9 a.m. to 1 p.m.
To reach us by phone, call 1-800-993-7546. (Y hablamos español.)
You can fax us toll-free at 1-800-367-4947.
You can e-mail our Customer Care Center at FCGCustcare@aglresources.com.
If it’s time to convert your home or business to natural gas, call us at 1-866-399-9775 to see if we serve your area. We serve the following locations:
Miami-Dade (west of I-95)
Broward (Miramar and Pembroke Park areas)
Palm Beach (southwest part of the county)
Martin (Jensen Beach and Treasure Coast Mall areas)
St. Lucie (Port St. Lucie and St. Lucie West areas)
Indian River (Vero Beach area)
Brevard
Get Information About Our Company
To get general information about Florida City Gas, contact our parent company by calling 404-584-4000, or write to:
AGL Resources Inc.
P.O. Box 4569
Atlanta, GA 30302-4569
Only members of the news media may contact the communications department at:
Tami Gerke 404-558-2307
Alan Chapple 404-783-3011
To see press releases, just click on a year above.
Our speakers’ bureau can provide Florida City Gas experts to talk to school groups, civic organizations and other groups. Topics we can cover include safety, careers in the natural gas industry, conservation tips and the advantages of gas appliances. Just call 404-584-4272.
To give us feedback about our Web site, send an e-mail to corpcomm@aglresources.com.